Thank you. We strive to process all reports within 2 working days.
I ordered a sweater as a gift. After a couple weeks I asked for a shipping number so I knew it would arrive on time. The company told me it hadn't even been made, would not make it in time for my Dad's birthday, but I would like it. I requested to cancel
I ordered a sweater as a gift. After a couple weeks I asked for a shipping number so I knew it would arrive on time. The company told me it hadn't even been made, would not make it in time for my Dad's birthday, but I would like it. I requested to cancel my order 4 times before it was even shipped out, they refused to refund me. It showed up many weeks late and is NOTHING like they said. I ordered a knit sweater, I got a cheap polyester sweater w/ a knit sweater printed on it! I requested my money back again! I spent 2 months trying to get my money back, hundreds of emails, dozens of bad reviews and comments on FB. After over 3 months I finally got a portion of my money back. This was the absolute worst shopping experience of my life! Many of their replies are lies! They are NOT based out of the US they are out of China! They told me for almost 2 weeks that they had already refunded my money, lies. They say on their website that they refund money, well they don't do it without an extensive fight, and then you may be lucky to get a portion back! HORRRRRIBLE experience, BEWARE!!!!
Review date 2023-12-09 13:14:22
Notify us if this review is fake, contains offensive language or does not meet our other review standards.