Ordered 11 books. Not all were in the condition I hoped. One had something gross and crusty on the cover along with a few that had tears. But they’re used so not the end of the world. There were 7 I returned which I did within their 30 day policy. Received money back for one of the packages for 3 books. The other package had 4 books and money wasn’t returned. I have tracking to show both were delivered at same time. I’ve reached out 2 times to their customer service and they never bothered responding. I filed a complaint with the BBB in hopes of resolving. I’ll also be reaching out to my credit card company in hopes of getting it resolved. Wouldn’t use WOB ever again.
Review date 2023-09-26 05:06:40
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